The Department of Education has recently released Dear Colleague Letter (DCL) GEN-05-16, which provides policy guidance on a hodgepodge of issues. Consequently, TG thought that it would take the opportunity to present a telephone conference that includes guidance on this DCL and a variety of related (and unrelated) policy issues. Some of these issues are perennial questions that TG has seen circulate throughout the industry in the past. Others are questions from YOU. Yes — we are calling for you to send us that one persistent policy predicament that has been tickling your brain, giving you fits, making you go "hmmm…" for as long as you can remember.

For example, can a school add the cost of the purchase of a car to a student's cost of attendance? If a student's parent is neither a U.S. citizen nor an eligible noncitizen, can a school certify additional unsubsidized Stafford loan funds for the student? How can a school make the switch from using summer as the header of its academic year to using summer as the trailer? If a Stafford loan leaves Detroit on a train traveling at 75 mph and a PLUS loan leaves Chicago on a bus traveling at 60 mph, how long will it take for the two loans to consolidate?

To send in your question in advance of the conference, send an e-mail message to viola.perez@tgslc.org.

How to register
Participants in the telephone conference should make note of the details below, and contact Premiere Teleconferencing to make their reservation.

Date:	Thursday, December 15, 2005
Time:	2-3:30 p.m. (CDT)
Registration:	Contact Premiere Teleconferencing at (800) 289-0579.
Reference confirmation number:	8317574

About the presenters
Sam Wilson, TG assistant vice president of customer assistance, has worked in student financial assistance for over 16 years, with experience in student loan servicing, student loan policy development, and providing customer support to students, schools, and financial partners. For the past eight years, he has managed TG's Customer Assistance Contact Center, as well as the State of Texas Financial Aid Information Call Center.

Kelly Kaelin, TG senior policy advisor, has 10 years of experience in the financial aid industry. Kelly started her career as a financial aid officer at the University of Texas at Austin in 1995. In 2000, Kelly came to TG as a member of the Policy and Regulatory Affairs team. Soon after joining TG, Kelly became the Editing Chair of the Common Manual, the unified FFELP policy guide maintained by all of the nation's guarantors. Among her job duties at TG, Kelly contributes to TG's weekly electronic newsletter Shoptalk Online, completes policy inquiries and analysis, and provides industry training on a wide variety of policy and regulatory issues.

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